Shipping Policy

  Free Delivery

Recolat offers Free Delivery for all orders across India. All orders are shipped to the delivery address provided by the customer. Please ensure your address is correct. If you would like to change the delivery address, please contact us at info@recolat.com within 3 hours after the purchase is made. Change of address is not possible after this stipulated time as we strive to process and dispatch all orders at the earliest. Please note that we will not be able to make any changes to your order once the order has been dispatched. 

  • DISPATCH : All orders are processed and dispatched within 1 - 2 business days during normal conditions and may take upto 5 business days during festive seasons, regional holidays, low stock or unexpected spike in order volumes. You will receive an e-mail with tracking details as soon as your order is dispatched.
  • DELIVERY : Once dispatched, it may take up to 7- 12 business days under normal conditions to deliver your order. If order does not reach within this delivery period, please inform us by sending an email to info@recolat.com with your Order ID, delivery address and contact number to facilitate our checking of your parcel. Kindly note that during unavoidable circumstances such as current covid pandemic related restrictions, peak season, festive season, poor weather conditions, public/regional holidays or delivery related issues from the courier carrier, it might take up to 30 business days to deliver your order.
  • TRACK ORDER : To track your order, please visit - Track Order
  • MORE DETAILS : For more details, please read - Terms and Conditions

  Express Delivery

Recolat offers Express Delivery for customers who are in need of getting the package in a shorter span of time.  Please note that extra delivery charges are applicable for express delivery. 

All orders are shipped to the delivery address provided by the customer. Please ensure your address is correct. If you would like to change the delivery address, please contact us at info@recolat.com within 3 hours after the purchase is made. Change of address is not possible after this stipulated time. Please note that we will not be able to make any changes to your order once the order has been dispatched. 

  • HOW TO PLACE AN ORDER WITH EXPRESS DELIVERY : Please write to us at info@recolat.com to request for express delivery. 
  • DELIVERY CHARGES : Express Delivery charges may vary based on your delivery pincode and is paid upfront. Our customer support team will contact you to process your order.
  • ELIGIBILITY : Only prepaid orders are eligible for Express Delivery.
  • DISPATCH : All orders placed with express delivery are processed and dispatched within 24 hours of order confirmation. You will receive an e-mail with tracking details as soon as your order is dispatched.
  • DELIVERY : Once dispatched, it may take up to 1-3 business days under normal conditions to deliver your order. 
  • TRACK ORDER : To track your order, please visit - Track Order
  • MORE DETAILS : For more details, please read - Terms and Conditions

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